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Why does my mouse cursor twitch and jump around in Vijeo Designer when using Remote Desktop Connection?

Published date: 28 April 2020

 Issue:
The mouse cursor will jump and twitch when drawing objects in Vijeo Designer when using a Remote Desktop Connection of Wiindows (RDP) 

Product Line:
Vijeo Designer (all versions)

Resolution:
To fix with twitchy mouse when using Vijeo Designer on remote PC accessed via Remote Desktop Connection of Windows, .we must change a Group Policy setting. 

Here is the setting we need to change (We want to disable the WDDM graphics driver). To edit your Group Policy settings, you have type gpedit in the search menu and it will open it up.



Once the setting is changed, logoff and reboot. When you log in again, the twitchy mouse  cursor will be gone.
 

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