Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric. Dispatch Services is an annual or multi-year service plan add-on to our cloud-based software EcoStruxure IT Expert. It covers a mix of 1-phase UPSs, PDUs, and other related accessories. With Dispatch Services, you monitor your equipment using EcoStruxure IT Expert (sold separately), our qualified experts train your Network Operations Center to handle basic remote support, and we perform advanced remote and on-site services, with replacement parts and labor included.

A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resol.... A 7x24 monitoring service acting as a primary or secondary support function