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Where to download PME4DC 7.2 Service Pack 2

Published date: 17 May 2019

Customer is running PME4DC 7.2 or PME4DC 7.2.1 and needs to install service pack 2 (SP2) 

Product Line
PME4DC 7.2.x

Service Pack Install

Service Pack 2 install is not available as a standalone install like previous service packs.

Please Read First
  • PME4DC 7.2.2 is also known as PME4DC 7.2 Service Pack 2
  • PME4DC 7.2.2 replaces PME4DC 7.2.1 DVD.  New PME4DC 7.2 orders will receive PME4DC 7.2.2 DVD
  • PME4DC 7.2 and PME4DC 7.2.1 systems can be upgraded by installing the service pack (first link below).
    • Pre PME4DC 7.2 systems, such as IONE 6.0.1 and SPM 7.0.1, may be upgraded directly to PME4DC 7.2.2.  Please contact your local sales representative to obtain a PME4DC 7.2.2 License.

You will need to download the full PME4DC 7.2.2 install from link below and use that to install the service pack.


How to install PME4DC 7.2.2 on an existing PME4DC v7.2 or PME4DC v7.2.1 system? 
  1. Make sure you have PME4DC 7.2 or PME4DC v7.2.1 installed and you have administrative access on the servers.
  2. Run the PME4DC 7.2.2 installer locally on your server and follow on-screen instructions
    • Running the update may require stopping and restarting services to update the system
    • Running the update may recommend a reboot after installation if some files were locked and couldn't be replaced
  3. For Distributed systems:
    1. Repeat step 1 and 2 on your Database Server
    2. Repeat step 1 and 2 on your Primary server
    3. Repeat step 1 and 2 on your Secondary server
    4. Repeat step 1 and 2 on your Engineering Clients

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