Browse FAQs

Can we install a different Windows OS on an iPC?

Published date: 24 September 2019

Looking to update the Operating System on our existing Magelis iPCs running Windows XP or Windows 7. Is it possible to update the OS?

Product Line:
Magelis iPC (all models and series)

Anytime the original Operating System is altered on any of our Magelis iPCs, there will be great headache that will come after. The OS's are specifically built for the specs that marketing requires and also the actual capability of the hardware. Often, the OS includes tools and drivers that are only available from the manufacturer and not through Windows update or anywhere on the Internet. Therefore functions like touch will probably not work after installing the new blank OS.We strongly recommend against installing any other OS on the iPC other than the one it comes with in the recovery disk. It has been verified and validated by our QA teams, and is certified to function according to spec. Once the OS is changed, we cannot support ANY issues that are discovered as there are too many unknowns.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.