Browse FAQs

TeSys T LTMR08EBD Installation/Setup Question

Published date: 01 November 2019

Tesys T does not respond to command via Ethernet.  IP address can be pinged, registers can be read, and Tesys is configured for network control but will not respond to network commands.

Product Line:
LTMR Tesys T motor controllers.

All models, All serial numbers.

Tesys was in configuration mode, not run move.

The Tesys was in configuration mode.  Attempted to place in run mode but the command menu under the device tab does not exist.   Determined that the DTM file for SoMove was outdated.  Downloaded and installed the latest DTM and the command menu is not available.  Placed Tesys in Run mode and verified proper operation.


Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.