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Why I have some difficulties to connect to GateManager or LinkManager?

Published date: 03 July 2019

The GateManager version 8.3.19081 may have some compatibility issues with the browsers Internet Explorer 11 (IE11) and Mozilla Firefox.  These are experienced using the GateManager and LinkManager user interfaces.

Product Line
Offer impacted: Ecostruxure Secure Connect Advisor
Version of GateManager: 8.3.19081

Internet Explorer 11 (IE11) and Mozilla Firefox

As a workaround, use another browser internet as Chrome


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