Browse FAQs

Why can't my HMIG5U access any website on the Internet?

Published date: 30 October 2019

Issue:
When trying to launch any website from either Internet Explorer or Google Chrome, there will always be a Website certificate error.

Product Line:
HMIG5U, HMIG5U2, Magelis iPC series, Windows PC series

Resolution:
To resolve the Website certificate error, ensure that the date and time of the Windows operating system is accurate. If it is completely wrong (ie. in the past or the future), you will not be able to access any website as the certificate will appeared expired.

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