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    Queensland Rail: Customer Story Key Outcomes

    • Default Alternative Text Reduced delays on Queensland Rail's busy inner-city network
    • Default Alternative Text Increased network reliability for the 2018 Commonwealth Games and 1.5 million extra visitors
    • Default Alternative Text Smooth implementation of the solution, minimizing interruptions to commuters
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    • Keeping the trains on track

      EcoStruxure helped Queensland Rail improve the reliability of its services in time for the 2018 Commonwealth Games.

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    The Challenge

    • Reduce the number of power incidents which caused delays on Queensland Rail’s busy inner-city network in Brisbane

    • Build a more reliable system to help cope with 1.5 million extra visitors to the 2018 Commonwealth Games

    • Install a new substation at Brisbane’s Fortitude Valley station, in a space allowing for just a 24-square foot (7.3 m2) container

    • Carry out the work with minimal disruption to passengers
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    The Solution

    Reliability with EcoStruxure Power 

    Edge Control: Citect SCADA 
    Connected Products: GHA Rail, Gutor PXC, Compact NSX 

    • A new substation using a range of solutions based on EcoStruxure Power
    • These included the GHA Rail gas-insulated switchgear, MiCOM protection relays, a Gutor PXC industrial UPS system, Compact NSX circuit breakers, a compact LV Spacial SF enclosure, and Citect SCADA monitoring and control software
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    The Results

    • Minimized on-site work during the upgrade, avoiding as many interruptions to commuters as possible

    • Reduction in the number of incidents which impact the entire inner-city network, resulting in fewer delays to commuter services

    • Overcame the challenge of ensuring power reliability for 1.5 million extra passengers during the Commonwealth Games
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    Two people wearing hi vis clothing at facility

    “We have increased patronage on the trains and we need more trains and more power to cope with the demand.”

    Paul Rourke, Project Manager, Queensland Rail