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    Report a cybersecurity vulnerability

    We address cybersecurity vulnerabilities and incidents in order to support the security and safety of our installed solutions, protecting our customers and the environment.

    Read our policy

Report a Vulnerability

Customers

Please direct your submission to Technical Support and include the following information:

• Product Line
• Vulnerable Version
• Vulnerability type [CWE ID if available]
• Organization Name
• Email
• Phone number
• Country


> Contact Technical Support

Stay Informed

Register to our security notification mailing list and we will notify you via email on newly released or updated Security Notifications.
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Researchers

Follow this link to report a vulnerability. A pre-filled email window will open*. Be sure to fill in all the fields. Only submissions in English will be accepted. Please attach an encrypted report with the following information:

• Any special configuration required to reproduce the issue
• Step-by-step instructions to reproduce the issue
• Proof-of-concept or exploit code
• Impact of the issue, including how an attacker could exploit the issue
• Any other relevant information

* If the link does not work please send your submission to cybersecurity@se.com entitled Vulnerability Report. In the body of the email copy and paste in the following fields:

• First Name
• Last Name
• Product Line
• Vulnerable Version
• Vulnerability type [CWE ID if available]
• Source Type
• Organization Name
• Email,
• Phone number
• Country

Note: Schneider Electric will now be releasing security notifications the 2nd Tuesday of every month. By limiting our publish dates to once a month we aim to help our customers plan ahead for patches.

> Report a vulnerability
Note: AVEVA and Pelco product vulnerabilities are no longer handled by Schneider Electric. Please see below for information on how to get support for your product 
 

• AVEVA Products: Please refer to AVEVA Software Global Customer Support for any cybersecurity needs and visit AVEVA Security Updates for cybersecurity bulletins and information.  

• Pelco Products: Vulnerability reports can be submitted directly to cybersecurity@pelco.com. For information on how to reach Pelco’s support team for your product, please refer to https://www.pelco.com/cybersecurity.

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