Product FAQs

Ask a Question

Is it possible to add 255 as the "Remote ID" for PM5340 as a Remote Device Connection in EGX300

Issue:
- For  EGX300 firwmare 4.37 and lower, it is not possible to monitor PM5340 over Modbus TCP/IP using "Remote Device Connections" function.
- PM5340 is a meter with Ethernet communications only. It's device ID is set to 255.
- If 255 is added as the "Remote ID" under "Device List", the "Remote ID" will be blank after clicking "Apply"

Product Line:
EGX300
PM5340

Environment:
EGX300 web page- Remote Device Connections

Cause:
The EGX300 firmware 4.370 and lower does not support remote ID of 255.

Resolution:
- Remote Device Connection monitoring of PM5340 (Remote ID:255) using an EGX300 is not supported by the current EGX300 firmware (v4.37). The next firmware release will support "Remote ID" of 255.  For the latest version of firmware for the EGX300 please see FA242399.
Was this helpful?
What can we do to improve the information ?