Product FAQs

Ask a Question

MGE EPS 6/7/8 GUI Display Normal status message appears incorrect



 
Issue:
MGE EPS 6/7/8 GUI Display Normal status message appears incorrect
 

Product line:
EPS 6000 / 7000 / 8000
 

Environment:
All models, all serial numbers with GUI
 

Cause:
Normally in NAM the GUI will indicate Normal Load Protected UPS online
This can be changed by changing the language the display uses to provide information.
If UK English is chosen the verbiage changes to Normal Load Protected Power Supply Okay, it means the same thing just says it in a slightly different way.
 

Resolution:
In the menu change language to NAM (North American) English and that should bring it back to the expected verbiage.
 

 
Was this helpful?
What can we do to improve the information ?