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    EcoStruxure™ Facility Expert

    Building maintenance 2.0 is here!

EcoStruxure™ Facility Expert

EcoStruxure Facility Expert (formerly known as Facility Hero) is a powerful app designed to: 

  • • Make your operations simpler, more effective, and more convenient
  • • Make your processes and assets more reliable 

EcoStruxure Facility Expert works on your smartphone or tablet, so you can stay in touch with your team from anywhere!

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Optimize repairs

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Equipment malfunction? Make repairs fast!

In the event of an equipment fault or malfunction, get immediate alerts sent either automatically by the faulty equipment or by a building occupant. The app allows you to:

  • • See where the problem is at a glance.
  • • Browse all key indicators and rapidly identify the problem.
  • • Immediately access all technical documentation and complete event log for the faulty piece of equipment. 

You can also share information with your entire maintenance team in real time for more efficient, traceable troubleshooting:

  • • Coordinate work orders and maximize repair efficiency. 
  • • Store key fault data and automatically generate reports.

Preventative maintenance

The key to reducing equipment failures

EcoStruxure Facility Expert allows you to take the maintenance of your facility to a new level.
Simplify maintenance and maximize efficiency by addressing issues ahead of time, every time, thanks to:

• Long-term maintenance schedules
• Convenient reminders and planning capabilities
• Access to real-time and historical data on facility equipment

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Options Free Connect Professional Expert
Corrective maintenance Y Y Y Y
Preventative maintenance Y Y Y Y
Number of contributors 1 1 5 12
Additional contributors - Option Option Option
Number of viewers Unlimited Unlimited Unlimited Unlimited
Number of connected assets - 5 - 5
Additional connected assets - Option Option Option
Data storage (Cloud) 100 MB Unlimited Unlimited Unlimited
Data exchange - - - Y

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