How can we help you today?

Why does my Vijeo Designer Alarm Log show the correct time stamp on the Magelis terminal, but shows one hour off on the Alarm Log when viewed through WebGate?

Issue
Alarm log displays incorrect time when viewing screen through WebGate

Product Line
Harmony/Magelis HMI supported by Vijeo Designer

Environment
Vijeo Designer Web Gate Feature

Resolution
If you are updating the HMI time from the real time clock on a PLC through the use of the Dialog Table feature, the hour value of the time displayed being offset by one hour is likely caused by the fact that the Dialog Table feature does not support Daylight Savings Time Automatic Adjustment.
Disabling DST on the PC used to connect to WebGate will result in the correct time stamps being displayed.

Schneider Electric United Arab Emirates

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Change your cookie settings