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Power Operation Runtime Manager hangs on startup.

Issue:
When Runtime Manager is started it will hang up and only say that it is not responding, all server processes will not use any additional CPU.

Product Line:

Power Scada Operation 2020

Power Scada Operation 2020 R2

Power Scada Operation 2021

Ecostruxure Power Operation 2022

Ecostruxure Power Operation 2024

Environment:
Runtime Manager

Cause:
This has been seen on systems with multiple CPU's and they are set to use "ALL" for each process when running the 'Computer Setup Wizard'.

Resolution:
Modify the CPU that each process uses from "ALL" to a set CPU from the Computer Setup Wizard.  Once this is done the runtime project will start as normal.

Schneider Electric United Arab Emirates

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