Issue
Customer is trying to read real time current data from BCPM using ION setup real time table, However ION setup is showing kWh readings in the AMPS column
Product Line
BCPM
Environment
ION Setup 3.0
Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).
As of 4/14/2016 with latest release of ION Setup V3.0.16091.01, RealTime.pml files are mapped incorrectly to read kWh registers instead of currents readings.
Those RealTime.pml files are located inside all the templates folders in ION setup installation folder for BCPM meters
...\Schneider Electric\ION Setup\Tables\BCPM\
Those files are looking for kWh floating registers starting at 42000 when they are supposed to be looking for currents floating registers starting at 42252
To fix this issue, download BCPM_RealTime.zip from below and replace RealTime.pml inside each folder with the corresponding file inside ION setup installation folder
Note: This issue will be resolved in future release of ION Setup.
Customer is trying to read real time current data from BCPM using ION setup real time table, However ION setup is showing kWh readings in the AMPS column
Product Line
BCPM
Environment
ION Setup 3.0
Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).
As of 4/14/2016 with latest release of ION Setup V3.0.16091.01, RealTime.pml files are mapped incorrectly to read kWh registers instead of currents readings.
Those RealTime.pml files are located inside all the templates folders in ION setup installation folder for BCPM meters
...\Schneider Electric\ION Setup\Tables\BCPM\
Those files are looking for kWh floating registers starting at 42000 when they are supposed to be looking for currents floating registers starting at 42252
To fix this issue, download BCPM_RealTime.zip from below and replace RealTime.pml inside each folder with the corresponding file inside ION setup installation folder
Note: This issue will be resolved in future release of ION Setup.
Released for:Schneider Electric United Arab Emirates
