Issue
The user receives a prompt to install Microsoft Silverlight when attempting to launch the Power Monitoring Expert Web applications using the Microsoft Edge browser.
Product Line
Power Monitoring Expert (PME) 8.x
Environment
Web Applications
Cause
The Microsoft Edge browser does not support Silverlight and is not a supported browser for the PME 8.x web applications.
Resolution
Please use one of the supported browsers to access the PME Web applications.
NOTE: PME 8.x is not Edge compatible. The Edge browser does not support plug-ins, so the main impediment is Silverlight. PME 9 however, is moving away from Silverlight so I expect it will work with Edge.
Supported browsers include:
Internet Explorer 10 and 11
Mozilla Firefox version 35 or later
The user receives a prompt to install Microsoft Silverlight when attempting to launch the Power Monitoring Expert Web applications using the Microsoft Edge browser.
Product Line
Power Monitoring Expert (PME) 8.x
Environment
Web Applications
Cause
The Microsoft Edge browser does not support Silverlight and is not a supported browser for the PME 8.x web applications.
Resolution
Please use one of the supported browsers to access the PME Web applications.
NOTE: PME 8.x is not Edge compatible. The Edge browser does not support plug-ins, so the main impediment is Silverlight. PME 9 however, is moving away from Silverlight so I expect it will work with Edge.
Supported browsers include:
Internet Explorer 10 and 11
Mozilla Firefox version 35 or later
Released for: Schneider Electric United Arab Emirates
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
