Products concerned
Flair 23DM – réf. EMS58355, with firmware version lower than V2.01

Issue description
The Modbus communication is not working when :

• network frequency parameter is set to Auto (Automatic detection)
• and the bus speed is set to Auto-Mode

Solutions

• Without firmware update

Don't set the network frequency parameter to Auto, set the parameter to the current network frequency.

• With firmware update

Update your product with firmware version V2.01 or higher.

Released for: Schneider Electric United Arab Emirates