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PME2020. Opening Report Configuration Manager fails and shows "The data was encrypted with a different key"

Section 1 – Issue

Opening the Configuration Manager tool from Management Console show this error




This happened After a side-by-side upgrade from PME8.2 to PME2020 using the configuration manager tool


Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.

************** Ausnahmetext **************
PowerLogic.Cipher.WrongKeyException: The data was encrypted with a different key.
bei PowerMeasurement.Security.Cryptography.SymmetricEncryption.CryptoProvider.DecryptAsSecureString(Byte[] encryptedValue, String purpose)
bei PowerMeasurement.Reporting.Configuration.ReportingConfiguration.DecryptString()
bei PowerMeasurement.Reporting.Configuration.ReportingConfiguration.get_Password()
bei ManagementConsole.ReportingConfig.WindowsForm.ReportingConfigDialogue.InitControlValues()
bei ManagementConsole.ReportingConfig.WindowsForm.ReportingConfigDialogue.ReportingConfigDialogue_Shown(Object sender, EventArgs e)
bei System.Windows.Forms.Form.OnShown(EventArgs e)
bei System.Windows.Forms.Form.CallShownEvent()
bei System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
bei System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
bei System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
bei System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
bei System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
bei System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
bei System.Windows.Forms.Control.InvokeMarshaledCallbacks()

_____________________________________________________________________________________
Section 2 – Environment/Site Information (Optional)
_____________________________________________________________________________________
Section 3 – Cause
  • The system key from source system was not used during the upgrade.
_____________________________________________________________________________________
Section 4 – Proposed Solution
  • On the old system, export the System Key
  • On the new system, import the System Key
Refer to PME System Guide for instructions





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