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Unable to save Realflo file and missing .TFV and .TFX files

The following error messages appear when saving the Realflo files.

Solutions:
Verify that the MSXML files are present in Programs and Features under the Control Panel.

If these files do not appear under Programs and Features:
Download and install the msxml4.dll from the Microsoft website. Copy the file msxml.msi to the local PC and run it as administrator for the customer which have no MSXML 4.0 Parser shown in Control Panel. After that, check the Control Panel again to see if it shows up.