How to reset the password to default or no password program for Easergy Studio?

Issue :
Easergy Studio password reset

Environment/Product line:
Micom relays

Resolution :
Please uninstall the Easergy Studio installed previously (please retain the data models and project files) and install again
with the installer file saved on your PC (not in the memory key or external hard disk).

Please run the installation file as Administrator(run as Administration) and English language.

In case that does not work, please write the email to our customer care with the snapshot of the error and device details to investigate further .

Local Customer Care support contact details can be found at the following Schneider Electric link:
https://www.se.com/eg/en/work/support/customer-care/contact-schneider-electric.jsp

For additional information, please refer to our latest manual in our Schneider website:
https://www.se.com/sa/en/product-category/4700-protection-relays-by-range/?filter=business-6-medium-voltage-distribution-and-grid-automation

Released for: Schneider Electric United Arab Emirates