Our Brands

0 item count of documents is
Impact-Company-Logo-English Black-01-177x54
My Products Item count in basket is 0 My Documents Item count in basket is 0
Impact-Company-Logo-English Black-01-177x54

Schneider Electric Gulf Countries and Pakistan Website

Welcome to our website.
Support
Search FAQs
FAQ000261368
How can we help you today?
EEH Firmware compatibility from Zigbee devices
Issue
What is the firmware requirement for Zigbee devices connected to EcoStruxure Energy Hub through the PaS?

Reasons for the issue to occur
When connecting a PaS to Energy Hub devices are not showing data. This is due to Zigbee device firmware incompatibility.

Solution
Make sure Zigbee devices have firmware version of v4.0.424 or higher.

Released for: Schneider Electric United Arab Emirates
Explore more
Range:
EcoStruxure Panel Server
EcoStruxure Energy One Hub
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
EcoStruxure Panel Server
EcoStruxure Energy One Hub
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Change your cookie settings