Issue: ION9000 is serially connected to Panel Server. Registers can be read on the panel server and through Modscan but data is not populating on the panel server webpage.

Product Line:

ION9000
EcoStruxure  Panel Server - Advanced
EcoStruxure  Panel Server - Universal

Environment:

Panel Server Webpage

Cause: The Panel Server does not have a native device file for the ION9000.

Resolution:

A custom device file will have to be created in order to see data. This can be done in EcoStruxure Power Commission. Reference:

Custom Models for Downstream Modbus Devices (Universal and Advanced Models)

Released for:Schneider Electric United Arab Emirates