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How to Enable SmartConnect™ Control on SMC Units

Objective:

How to Enable SmartConnect™ Control on SMC Units

Product Line:

Smart-UPS  SMC models

Environment:

SMC models with SmartConnect™, all serial numbers

Resolution:

To enable SmartConnect™ control on SMC unit we need to enter on Configuration mode. Hold the MUTE and MENU buttons together for 2 seconds until the system emits a short beep and the display will flash to indicate the UPS has entered Configuration Mode.

MUTE and MENU buttons

When in Configuration Mode, press the MENU button to cycles the display through the available options and search for "rc.0" which is the default settings that indicates the SmartConnect™ remote control is disabled.

Smartconnect control off

Press the MUTE button to toggle the configuration settings and change it to "rc.1" that enables SmartConnect™ control to send commands and configuration to the UPS.

Smartconnect control on

Should there be any other questions and/or concerns, feel free to reach out to us at 1-800-800-4272 or our chat with our technical support group at APC by Schneider Electric Customer Technical Support

Released for: Schneider Electric United Arab Emirates
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