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Firmware Upgrade Options for Smart-UPS On-Line SRT, XP, and XU UPS Models

Introduction:

Smart-UPS On-Line SRT, XP and XU UPS models support user-upgradeable firmware. Firmware upgrades can provide product improvements, feature enhancements, and cybersecurity remediations throughout the product lifecycle.

Important: Schneider Electric recommends upgrading the firmware of Smart-UPS On-Line SRT, XP, and XU models only when instructed by Schneider Electric Technical Support or through an official Schneider Electric notification or firmware release communication.

Firmware upgrades are not required as part of normal operation. If you are unsure whether a firmware upgrade is appropriate for your UPS, contact Schneider Electric Technical Support for guidance.

This recommendation applies only to Smart-UPS On-Line SRT, XP, and XU models. Other Schneider Electric UPS product families may have different firmware upgrade recommendations. Refer to the applicable product documentation for guidance.

During a firmware upgrade, battery backup is unavailable. Equipment powered by the UPS will not be protected from power failures.

Applicable models:

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UPS models with the prefix SRT, XU or XP.

Upgrade Methods:

Upgrade MethodAvailable ForRecommended For
Firmware Upgrade WizardAll modelsUniversal
USB Flash DriveCertain SRT, XU and XP UPS modelsLocal upgrade
Network Management Card (NMC) Web InterfaceUPS units with a SmartSlot NMC, or embedded NMC modelsRemote upgrade

How to upgrade the UPS firmware using the Firmware Upgrade Wizard?

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Available for all UPS models. Refer to FA279197 for more information about updating the UPS firmware using the Firmware Upgrade Wizard.

If a previous version of the Firmware Upgrade Wizard is installed, uninstall it before downloading the latest version.

Download the latest version of the Firmware Upgrade Wizard compressed ZIP file, and the Firmware Upgrade Wizard User Guide.

The Firmware Upgrade Wizard compressed ZIP file contains the executable file bundled with all necessary UPS firmware files. The guide contains detailed instructions, screenshots, and prerequisites. The complete process may take 25-30 minutes.

How to upgrade the UPS firmware using a USB flash drive?

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Download the Firmware Upgrade via USB Flash Drive User Guide for Smart-UPS SRT, XP, and XU The guide contains detailed instructions, screenshots, firmware download links, and prerequisites. The complete process may take 25-30 minutes.

How to upgrade the UPS firmware using the web interface of the Network Management Card?

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Download the Firmware Upgrade via NMC Web Interface User Guide for Smart-UPS On-Line SRT, XP, and XU. The guide contains detailed instructions, screenshots, firmware download links, and prerequisites. The complete process may take 25-30 minutes.

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Attachment(s)
Firmware Upgrade via USB Flash Drive User Guide for Smart-UPS SRT, XP, and XU.pdf [520.91 KB]
Firmware Upgrade via NMC Web Interface User Guide for Smart-UPS On-Line SRT, XP, and XU.pdf [512.68 KB]
Firmware Upgrade Wizard User Guide.pdf [674.48 KB]
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