How can we help you today?

What is an INF4 fault on an ATV12 drive?

Issue:
ATV12 shows an INF4 fault

Product Line:
Altivar 12

Environment:
All

Cause:
N/A

Resolution:
This is an internal error.  This fault may occur if data within the drive is corrupted or if there are inconsistencies.
If somove / simple loader / multiloader is used to upload/download to the drive, then make sure that the firmware of the other drive (ATV12) matches along with the part number.
Using Non-matching drives to force download to another ATV12 can cause this issue.
Perform factory reset if needed to clear fault.

Schneider Electric Belgium

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings