How can we help you today?

EcoStruxure Hybrid DCS [2018]: How user can identify the build version from database backup file before restoring to the platform

Goals and Symptoms:

This Knowledge base explains about the scenario where user can find the version of the database backup before restoring into platform.

Facts and Changes:

This document can be referred for any EcoStruxure Hybrid DCS version

Causes and Fixes:

In a scenario where user wants to know the version of the Platform from where the Database Back Up has been taken to avoid the "Restore failed message.."

the error message

Platform version of the backup file(.dbk extension) can be identified by following steps
1. Make sure the extracting software 7-Zip is installed in the machine.
2. Right click on the database back up file and click on "Open archive"

How to
3. Extracting Window appears
4. Click on "info" tab. New pop up window opens with few properties
5. Version of the database can be seen in "comment" property.
version details

6. The comment shows 4.3.1. So, the database is from 4.3Sp1 system

Note: Database cannot be restored by extracting the files.

Schneider Electric Belgium

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings