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"Software Protection Failure. No key found or no license available from network" System services "Login Aborted" in service mode

Issue

Running Power Operation in service mode results in the below error.

Software protection failure, no key found

Product Line

Power Scada Operation 2020

Power Scada Operation 2020 R2

Power Scada Operation 2021

Ecostruxure Power Operation 2022

Ecostruxure Power Operation 2024

Environment

Windows Services

Setup Editor

License Configuration Tool

Runtime Manager

Cause

Autologin mode being disabled is necessary in order to have the service account run the Runtime Manager. With autologin mode disabled, a login form is generated which the service cannot enter the credentials for. This causes the system to hang and login to be aborted.


Resolution

Reference the [Client]AutoLoginMode parameter to make the best decision for how to start the Runtime Manager. If Power Operation is to be run in service mode, it is best to run in AutoLogin Mode.

Schneider Electric Belgium

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