This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Where can I find the serial number and MAC address of StruxureWare Data Center Expert?
Product Line:
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)
Environment:
StruxureWare Data Center Expert (all versions)
Resolution:
- Physical DCE Appliance
- Model: Located on the top of the server on a white sticker with two barcodes.
- Serial Number: Located on the top of the server on a white sticker with two barcodes.
- MAC Address: Desktop Client > Help Menu > About StruxureWare Data Center Expert.
- Virtual DCE Appliance
- Model: AP94VMACT
- Serial Number: Printed on the original envelope the Virtual Machine Activation Key (AP94VMACT) shipped within.
- Alt. Serial Number: Desktop Client > Help menu > About StruxureWare Data Center Expert.
- MAC Address: Desktop Client > Help menu > About StruxureWare Data Center Expert.
Released for: Schneider Electric Egypt and North East Africa
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