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How to Download the Hong Kong RMA form for APC Single Phase UPS

Before submitting the RMA, please check if the warranty is still valid. Warranty detail can be found on apc.com>find product description in website>Technical...

Cannot login to PME Web with error User is Not Licensed

Issue The following error occurs when the user tries to login into PME Web: Access denied. This user is not licensed for web access. Product Line Power Monitoring Expert 9.x Power Monitoring Expert...

How can I connect SoMove to an Altivar Process drive via Ethernet TCP/IP...

Issue: Connecting SoMove to the VFD using the Ethernet network connection. Product Line: ATV61 ATV71 ATV630 ATV930 ATV320 ATV340 ATV32 Environment: Ethernet IP or Profinet option installed. VW3A3316,...

PowerLogic PM5000 Series (PM5100, PM5300, PM5500) Modbus Register List

Issue Register list for Modbus communication Product Line PM5110, PM5330, PM5340, PM5560, and PM5563 Environment Power Meter Communications Modbus Register List Cause PM5000 series register list is...

What is the difference between Utilization categories A and B in circuit...

Utilization categories According to IEC 60947-2, Utilization category of a circuit breaker shall be stated with reference to whether or not it is specifically intended for selectivity by means of an...

What is the Country of Origin of the Following APC Part Numbers ?

Here's below the Country of Origin of the Following APC Part References from APC Customer Support Team Part Reference COO SRT5KXLI PHILIPPINES SRT2200XLI PHILIPPINES SRT72BP PHILIPPINES...

What are the effects of dV/dt on a Motor when using a VSD?

As there is an impedance mismatch at the termination of the motor cable to the motor, there will be a reflected wave which travels back along the motor cable causing overvoltage’s. Overvoltage’s on...

What is the meaning of elapsed time and power on time in the fault history...

In fault history the elapsed time refers to [Run time] (rtH). This parameter provides the total duration of time, the motor has been switched on. Power on time refers to (PtH) and this parameter...

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Learn more through our Generic Knowledge FAQsGeneral Knowledge

What is the selection criterion of Circuit Breakers for the Capacitor bank...

The selection should be done after derating the Circuit Breaker taking into consideration voltage variation and capacitors tolerances that could increase nominal current up to 1.5In. The Derating...