PME 8.x - Failed to process your License Request file Error Code: 7189
Issue:
A customer is attempting to submit an Activation Request file through the Licensing web portal but receives the following error message.
Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024
Environment:
PME License web portal
Cause:
The "ActivationRequest.xml" file has been generated with the License Manager rather than the Floating License Manager.
Resolution:
Resubmit the request using the Floating License Manager following the steps in the Web Portal activation process. FA225923