Remote Monitoring Services
A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resol....
A 7x24 monitoring service acting as a primary or secondary support function
Remote Monitoring Service is an easy-to-use, secure, real-time web-based service that functions as a second set of eyes into the health and status of your company’s physical infrastructure. Remote Monitoring Service guarantees notification of any issues that may become significant through a personal customer call. We will ensure the proper contact has been made to explain and resolve the identified issues. Two Remote Monitoring Centers ensure full coverage where professionals process information received from your devices and trigger the appropriate response, which includes logging the event, emailing and calling contacts, and escalating issues as needed and according to service agreements.