How to solve the error message 'No installed products were found' appears after clicking on 'Modify installed Software'? | Schneider Electric Ireland

Support

Search FAQs

FAQ000247448

How can we help you today?

How to solve the error message 'No installed products were found' appears after clicking on 'Modify installed Software'?

If EcoStruxure Machine Expert is already installed on the PC and this error message appears, the internal database of the installer has probably been corrupted.

To solve this issue, delete the existing database file: C:\ProgramData\Schneider Electric\WebInstaller\Configuration.db

Afterwards you need to reinstall all SE software products. The installer will recreate the database and will simply overwrite the existing installations.

Released for: Schneider Electric Ireland

Published on:2/1/2023Last Modified on:2/1/2023

Range:

EcoStruxure Machine Expert

Range:

EcoStruxure Machine Expert

Need help?

Product Selector

Quickly and easily find the right products and accessories for your applications.
Where to buy?

Easily find the nearest Schneider Electric distributor in your location.
Help Centre

Search topic-related frequently asked questions to find answers you need.

Products Documentation
Software Downloads
Product Selector
Product Substitution and Replacement

Help and Contact Centre
Find our Offices
Where to buy

Careers
Company Profile
Report a misconduct
Accessibility
Newsroom
Investors

EcoStruxure
Job Search
Blog

Privacy Policy
Cookie Notice
Terms of use
Change your cookie settings