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Who can I contact for PowerLogic support?

Issue:
How do I get support on the Powerlogic products?

Product Line:
Power Monitoring and Control

Environment:
PowerLogic™ Energy and Power Management Systems

Resolution:
For Powerlogic pre-sales and sales product selection, identification, and cross reference, you can contact you Sales representative based on your zip code at :

  • For Northeast region team e-mail DPNE@se.com
  • For East Central region team e-mail DPEC@se.com
  • For SouthEast region team e-mail DPSE@se.com
  • For MidWest region team e-mail DPMW@se.com
  • For South West region team e-mail DPSW@se.com
  • For West region team e-mail DPWE@se.com
  • No chat support option

For Powerlogic post-sales equipment and system application technical support, you can contact:

  • Chat support: https://www.se.com/us/en/work/support/ > Install, operate and troubleshoot > Low Voltage Products and Systems > Power Metering and Energy Monitoring Systems
  • Phone: 888-797-6468 (888-PWR-MGMT) > Option 1
  • E-mail: pmo.support@schneider-electric.com
The Schneider Electric Industry support group provides support on the PLC and HMI.

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