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What is the minimum Vijeo Designer version which will program the HMISTU series?

Issue:
Unable to download to my brand new HMISTU855 or HMISTU655 with Vijeo Designer

Product Line:
HMISTU Series, HMISTU655, HMISTU855, HMIS5T

Resolution:

For HMIS5T rear modules with PV:15, RL<any>, SV:8.1, we must use Vijeo Designer v6.3 Service Pack 1 or greater.
NOTE: For users of SoMachine v4.3, please contact Tech Support to obtain Vijeo Designer v6.2 SP8 HF26 (Build 6.2.8.4083_6.2.8.4082)

For HMIS5T rear modules with PV:09 RL.16 SV:6.0 up to and including PV:<any>, RL:<any> SV:8.0, we must use Vijeo Designer 6.2 SP7 or greater.

For any PV, RL, SV numbers that are older we can use Vijeo Designer 6.2 SP6 or older. The minimum version is Vijeo Designer 5.1 SP2.


If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

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