Goals and Symptoms
User is using Foreign Operation System (Italian) and trying to "Trim and Archive" the ION Enterprise 5.5 database using Database manager. User gets the following error message:
Error reads:
- Database Archive
The database archive failed.
Description: The task reported failure on execution.
Error code: -2147220421
Error reads:
- ION Database Manager
The following error occured within the Database Archive task.
Execution was canceled by user.
Causes and Fixes
CausesThe reason for the above error message when trimming and archiving the databse was due to the regional setting of the user. Regional settings should be as shown below, notice the "Localita"
Resolution
Change the Location to Canada or United states, as shown below (most English regions should work):
Run the Trim and Archive tool from Database Manager again. The job should complete without any error messages now.
Last Revised: December 7, 2007
Applies To: ION Enterprise
Public
All content © 1992-2007 Schneider Electric
Legacy KB System (APS) Data: RESL190290 V1.0, Originally authored by KBAdPM on 12/08/2007, Last Edited by KBAdPM on 12/08/2007
Related ranges: ION Enterprise V5.5
