Power Monitoring Expert for Healthcare (PME4HC) and for Data Centers (PME4DC) install fails at check applications database step

Issue:
The Power Monitoring Expert for Healthcare (PME4HC) and for Data Centers (PME4DC) installation fails at the step "Check Applications Database"  (CheckAppModsDatabase) with the following error: "The ApplicationModules Database could not be found".


The Application log file has an error similar to the following below:

Changed database context to 'ApplicationModules'.
Start of Pre-Deployment Stage. DatabaseSchemaVersion: 4
Pre-deployment incremental upgrade scripts are not required for schema version: 2. Current Version: 4
Pre-deployment incremental upgrade scripts are not required for schema version: 3. Current Version: 4
End of Pre-Deployment Stage. DatabaseSchemaVersion: 4
Start of Post-Deployment Stage. Current DatabaseSchemaVersion: 4
Msg 15401, Level 16, State 2, Server ELECTRIC1\ION, Line 51
Windows NT user or group 'AMUser' not found. Check the name again.
Msg 15151, Level 16, State 1, Server ELECTRIC1\ION, Line 52
Cannot alter the login 'AMUser', because it does not exist or you do not have permission.

Product Line
Power Monitoring Expert for Healthcare, PME4HC
Power Monitoring Expert for Data Center, PME4DC

Environment:
Software Installation

Cause:
The AMUser is not created under security logins but it is available under the application module database.

Resolution:
1. Delete the AMUser user under the Application Modules > Security > Users in management studio.
2. Create the user under Security > Logins. The AMUser should have the following settings as seen below.
Note: The AMUser password will be left blank because it is a unique password that will be added to the user during the installation.
The system will warn you that it is a risk, just ignore it and go through with creating the login. 3. Rerun the configuration. It will now pass the step "Check Applications Database"

게시 대상: 슈나이더 일렉트릭 Korea