Power Monitoring Expert - When I try to navigate to a device in Diagrams, I am told 'the template for the requested device cannot be found' even though it works in Vista
Issue
User sees the message "The template for the requested device cannot be found" when attempting to go to a device's default template page in Diagrams even though the same thing works in Vista.
Product Line
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Environment
PME Web Applications
Resolution
The Diagrams Web Application can have a problem using auto-diagram to open a device diagram if the device name contains unusual but permitted characters.
As an example, consider a device with the name 'testau)to-r+ep=or(ter!na#m$e&'.
These types of unusual characters cause problems in a web environment because they become part of the URL and are not interpreted correctly in a web browser. The workaround is not to use these types of characters in device names.
게시 대상: 슈나이더 일렉트릭 Korea
도움이 필요하신가요?
제품 선택기
애플리케이션에 적합한 제품과 액세서리를 빠르고 쉽게 찾을 수 있습니다.
견적 받기
영업 관련하여 온라인으로 문의하시면 전문가가 연락드립니다.
구매처
해당 지역의 가장 가까운 슈나이더 일렉트릭 대리점을 쉽게 찾을 수 있습니다.
지원 센터
한 곳에서 모든 요구 사항에 대한 지원 리소스를 찾아보십시오.