Is Vijeo Designer V6.2 webgate supported via a 3G or 4G cellular modem.
Issue:
Is Vijeo Designer V6.2 webgate supported via a 3G or 4G cellular modem.
Product Line:
Vijeo Designer, Webgate, Remote access
Resolution:
We do not officially support Web Gate over 3G or 4G network. Web Gate is very sensitive to the network connection and since we cannot guarantee that the cellular connection is stable, Marketing opted not to officially state that our produce supports this. There are many customers with various applications in the field. Simple applications may function correctly, but more complex / data heavy projects would fail.
For 3G and 4G cellular network we recommend using the Vijeo Design'Air and Vijeo Design'Air Plus app.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
게시 대상: 슈나이더 일렉트릭 Korea
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