Product Line:
Advantys STB
Environment:
Advantys Configuration Software
Resolution:
- Set Rotary wheel to ‘CLEAR IP’
- Power cycle STBNIP2311
- STS LED will start flashing 2 times
- Set Rotary wheel to ‘STORED’
- Power cycle STBNIP2311
- STS LED will start flashing 6 times
- Launch Advantys Configuration Software
- Select ‘Online’ then ‘Connection Settings’
- Enter the last two digits of the STBNIP2311 MAC address then press ‘Calculate’
- Notice the ‘New Remote IP’ address then press ‘Apply’ and ‘OK’ (Ex; 10.10.113.3)
- Set your laptops network to match the first three octets of the ‘New Remote IP’ address (Ex; 10.10.113.x..x)
- Connect directly to one of the STBNIP2311 ethernet ports with a crossover cable and disable all security. (Firewall, Anti-virus software)
- Select ‘Online’ then ‘Connect’ (Notice at the bottom ‘Island is Healthy’ message)
- Select ‘Online’ then ‘Download into Island’ followed by pressing ‘Yes’ to Reset Island
- Press ‘OK’ to place Island to ‘Running State’
- Select ‘Online’ then ‘Disconnect’
- Power cycle STBNIP2311
- STB LED will now be ‘Solid’
- Return PC’s IP address back to normal to match the subnet of the Advantys Island
- Select ‘Online’ then ‘Connection Settings’
- Enter current new IP address into ‘New Remote IP’ and press ‘OK’
- Select ‘Online’ then ‘Connect’ (should get ‘Island is healthy’ message)
- Select ‘Online’ then ‘Disconnect’
- Now Using IE Enter new IP address and the STBNIP2311 web page will display
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
게시 대상: 슈나이더 일렉트릭 Korea
