What can cause an Altivar Drive to fail Auto Tune?

Issue:
Altivar Drive failing to Auto Tune

Product Line:
All Altivar Drives

Resolution:
If the Drive fails the auto tune function first check to see if the motor is connect to the drive.  Look to see if there is a motor disconnect between the drive and motor.
If the motor is connected and it still fails the auto tune.  Check all of your motor parameter settings to make sure the data entered in the drive matches whats on your motor name plate.
Make sure the motor is cool before doing the auto tuning function.

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If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions: Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

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