Issue
Why does the IP address revert back to the previous address after I have changed it and rebooted the Magelis iPC/HMIG5U/HMIG5U2?
Product Line
Magelis iPC, Magelis HMIG5U, Magelis HMIG5U2
Environment
Windows Embedded XP, Windows Embedded 7
Cause
The main disk volume of the iPC is write-protected in order to maximize the life of the disk as well as ensuring the saved state of the disk for consistent behaviour day-to-day for applications which need it (for example a factory HMI). This is done through a feature called the Enhanced Write Filter (EWF).
Resolution
To save the configuration settings, you will need to
1. Deactivate the EWF management
2. Reboot the Magelis iPC/HMIG5U/HMIG5U2.
3. Make the necessary network IP address changes.
4. Reboot the Magelis and re-activate the EWF management.
For Windows Embedded XP:
The EWF Manager tool is located in the following directory: C:\Program files\Change EWF State\ChangeEWFstate.exe
For Windows Embedded 7:
The EWF can be found in C:\Windows\System32\EWFMgmt.exe
For more information, see the FAQ with the title: "How do I activate/deactivate the EWF (Enhanced write filter) on Windows 7 Embedded iPC?"
Below are a subset of configurations that requires EWF manager deactivated in order to save changes:
- New applications installation
- New peripheral installation
- New users creation
- Network configuration : IP address, operating mode...
- OS customization : background picture, screen saver...
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
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