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Why does the motor run backwards when a run forward command is given to a drive?

Issue:
Altivar drive runs the motor backwards with a forward run command.

Product line:
Altivar drives

Resolution:
Drives create the phase rotation on the output. It may be the same or opposite from the power supply rotation. To correct the motor rotation, swap two motor leads on the drive output terminals.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:
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