PowerChute – Simple Signaling with Interface Expander 2 card shutdown delay
Issue:
There is a delay in shutting down clients in a Simple Signaling configuration with an Interface Expander 2 card.
Product:
PowerChute Business Edition v9.5 and above
PowerChute Serial Shutdown
Environment:
Simple Signaling with Interface Expander 2 card (AP9624)
Solution:
After the UPS and Interface Expander 2 card issue a shutdown command for the Primary server and simple clients, a turn-off command is also issued to turn off the UPS. To ensure graceful shutdown of all clients, the delay of this turn-off command is forced to be equal to the values set for “Time for the operating system to shut down” and “At runtime limit” in the Shutdown Settings screen of the Primary server.
However, for Type B UPS devices, an additional delay is added to the “At runtime limit” value for any time setting greater or equal to 10 minutes. See the table below for the different time delays:
| User-Specified Delay (At runtime limit) | Interface Expander 2 Time Delay |
| 2 minutes | No additional delay (2 minutes in total) |
| 5 minutes | No additional delay (5 minutes in total) |
| 7 minutes | No additional delay (7 minutes in total) |
| 10 minutes | 6 minutes (16 minutes in total) |
| 12 minutes | 6 minutes (18 minutes in total) |
| 15 minutes | 6 minutes (21 minutes in total) |
| 18 minutes | 6 minutes (24 minutes in total) |
| 20 minutes | 12 minutes (32 minutes in total) |
NOTE: This issue is specific to Type B UPS devices only. Visit PowerChute support with USB or Serial communication - Supported UPS Models on the APC website to learn more about UPS model types.
게시 대상: 슈나이더 일렉트릭 Korea




도움이 필요하신가요?
제품 선택기
애플리케이션에 적합한 제품과 액세서리를 빠르고 쉽게 찾을 수 있습니다.
견적 받기
영업 관련하여 온라인으로 문의하시면 전문가가 연락드립니다.
구매처
해당 지역의 가장 가까운 슈나이더 일렉트릭 대리점을 쉽게 찾을 수 있습니다.
지원 센터
한 곳에서 모든 요구 사항에 대한 지원 리소스를 찾아보십시오.