Issue:
Posible cause for an ASF or angle error on the ATV630/930 drives.

Product Line:
ATV630 and ATV930 Process drives

Environment:
All

Cause:
For synchronous motors , the wrong speed loop setting when the reference goes to zero.

Resolution:
Verify the speed loop parameters
Verify the motor phases and the maximum current allowed by the drive.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:Support | Schneider Electric Global (se.com)

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