PME Licensing. How/When to contact the Software Registration Center (SRC)
Environment
Any PME version up to 2020
Licensing
When to contact SRC
Contact SRC in the following scenarios
- SRC Agents can release licenses making it possible to activate the license again on the same server or on a different server.
- They can also raise the return limit (default is 2 per calendar year).
- SRC Agents can help you solve any activation Issue
- SRC contact information is available from help/support menu from the License Manager or Floating License Manager.
What SCR cannot help with?
- SRC Agents cannot troubleshoot licensing issues, please address to the technical support team.
- SRC Agents cannot issue new licenses or trial extensions.
- SCR Agents cannot release licenses for PME versions 2021 onwards. Please contact your local support for help.
How to contact SCR
Link to the Software Registration Centers:
https://www.se.com/ww/sites/corporate/en/support/software-licensing/contact-us
| Regions | Hours of Operation | Spoken Languages | Phone | |
| Europe | Monday to Friday 8:30am to 5:00pm (CET) | English, German | src-eeurope@schneider-electric.com | +420 281 088 696 |
| North and Central America | Monday to Friday 8:00am to 5:00pm (EST) | English | src-americas@schneider-electric.com | +1 888 266 8705 (US/Canada) +1 978 975 9755 (other locations) |
| South America | Monday to Friday 8:30am to 5:00pm (CET) | English | src-southamerica@schneider-electric.com | +420 281 088 696 |
| Asia and Pacific | Monday to Friday 9:00am to 5:00pm (AEST) | English | src.asiapacific@schneider-electric.com | +61 2 7255 7811 |
| France | Monday to Friday 8:00am to 6:00pm (CET) | French | global-src-france@schneider-electric.com | 08 25 012 999 (France) +33 492 088 268 (other locations) |
| Italy | Monday to Friday 8:00am to 6:00pm (CET) | Italian | it-registrazione-software@schneider-electric.com | +39 011 4073333 |
게시 대상: 슈나이더 일렉트릭 Korea
도움이 필요하신가요?
제품 선택기
애플리케이션에 적합한 제품과 액세서리를 빠르고 쉽게 찾을 수 있습니다.
견적 받기
영업 관련하여 온라인으로 문의하시면 전문가가 연락드립니다.
구매처
해당 지역의 가장 가까운 슈나이더 일렉트릭 대리점을 쉽게 찾을 수 있습니다.
지원 센터
한 곳에서 모든 요구 사항에 대한 지원 리소스를 찾아보십시오.