1. Issue

Customer has Connexium Network Manager (CNM V1.2) installed and registered on the computer, when he tries to upgrade it from V1.2 to V2.0, it asked to register it with S/N.

Is it possible to upgrade Connexium Network Manager V1.2 to V2.0 with the existing license?

2. Product Line

Connexium network manager

3. Environment

Connexium network manager

4. Resolution

Since a new set of reference number has been created for CNM v2.0 to resolve existing subscription and version upgrade issue, the CNM 1.x license will not automatically transfer to CNM 2.0.

Customer must go through the formal SW Registration & Licensing process for CNM v2.0.

Below list of References part numbers for Full Licenses:
TCSEAZ03P002FM2 - ConneXium Network Manager version 2.0 or higher 25 node
TCSEAZ03P010FM2 - ConneXium Network Manager version 2.0 or higher 100 node
TCSEAZ03P050FM2 - ConneXium Network Manager version 2.0 or higher 500 node
TCSEAZ03P100FM2 - ConneXium Network Manager version 2.0 or higher 1000 node
TCSEAZ03P400FM2 - ConneXium Network Manager version 2.0 or higher 4000 node

게시 대상: 슈나이더 일렉트릭 Korea