1. Issue
In Galaxy S20+, there is an issue with camera management. It created an issue during the initialization of camera application.
2. Product Line
Galaxy S20+ mobile device, Ecostruxure Augmented Operator Advisor.
3. Environment
EAOA V2.6, Android(S20+)
4. Resolution
In the V2.6, camera management has been improved. But unfortunately, it created a regression on some not officially supported devices. This will be fixed in a future version(V2.6.1), but in the meantime, we need to do the below workaround for AOA V2.6.
In the tablet/phone, there is a “Settings.json” file in the “Android/data/com.schneiderelectric.AugmentedOperator” folder.
Edit it, find the “UseCameraNativePlugin” key and set its value to False, like below:
…
{
"key": "UseCameraNativePlugin",
"value": "False"
},
Save the file, start the app and it should be OK.
In Galaxy S20+, there is an issue with camera management. It created an issue during the initialization of camera application.
2. Product Line
Galaxy S20+ mobile device, Ecostruxure Augmented Operator Advisor.
3. Environment
EAOA V2.6, Android(S20+)
4. Resolution
In the V2.6, camera management has been improved. But unfortunately, it created a regression on some not officially supported devices. This will be fixed in a future version(V2.6.1), but in the meantime, we need to do the below workaround for AOA V2.6.
In the tablet/phone, there is a “Settings.json” file in the “Android/data/com.schneiderelectric.AugmentedOperator” folder.
Edit it, find the “UseCameraNativePlugin” key and set its value to False, like below:
…
{
"key": "UseCameraNativePlugin",
"value": "False"
},
Save the file, start the app and it should be OK.
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