Issue
PME 2020 and in previous versions show the firmware version of the CM2000 series meters incorrectly both in Vista and in the Diagnostics. This intern impact Power Advisor as well.
Environment
Power Monitoring Expert v8.2/v9.0 /PME2020
Cause
Bug with the PME driver.
Resolution
Download the appropriate PME version hotfix which is available in the below box link –
https://schneider-electric.app.box.com/s/tyjndz9j87y7olbge601ai6aef73874n
Note: Refer Readme.txt document available with each version to know about steps to apply the fix.
For more information on
‘How to determine the firmware version of CM2000 series meters via Front Panel or remotely by software’ refer FAQ - FA211882
‘What is the minimum firmware requirements for Powerlogic meters in StruxureWare Power Monitoring Expert?’ refer FAQ - FA210274
PME 2020 and in previous versions show the firmware version of the CM2000 series meters incorrectly both in Vista and in the Diagnostics. This intern impact Power Advisor as well.
Environment
Power Monitoring Expert v8.2/v9.0 /PME2020
Cause
Bug with the PME driver.
Resolution
Download the appropriate PME version hotfix which is available in the below box link –
https://schneider-electric.app.box.com/s/tyjndz9j87y7olbge601ai6aef73874n
Note: Refer Readme.txt document available with each version to know about steps to apply the fix.
For more information on
‘How to determine the firmware version of CM2000 series meters via Front Panel or remotely by software’ refer FAQ - FA211882
‘What is the minimum firmware requirements for Powerlogic meters in StruxureWare Power Monitoring Expert?’ refer FAQ - FA210274
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