Why Harmony FP6 Front Status LED and USB port do not work properly?
When using the dedicated utility installer for Harmony FP6 with a specific product combination,
Impacted System configuration: (details of HW below in 2. Product Line)
Impacted System configuration: (details of HW below in 2. Product Line) Hardware
The use of the Utility Tool for FP6 in version 1.3 (FP6_DedicatedUtility_V1.3.zip) is responsible for the problem
You can see the FP6 Utility Installer Version in FP6 System info.
The symptom will be solved by upgrading the Utility tool from 1.3 to 1.4 version.
You must download the FP6_DedicatedUtility_V1.4.zip and install it.
Here is the link to the zip file on se.com:
https://www.se.com/ww/en/download/document/Utility_v1.4/
- the Front Status LED of the display module connected to HMIG5U2* remains blinking orange and does not turn green.
- it is impossible to change the brightness,
- It is impossible to enable/disable the Front USB port.
Impacted System configuration: (details of HW below in 2. Product Line)
Impacted System configuration: (details of HW below in 2. Product Line) Hardware
The use of the Utility Tool for FP6 in version 1.3 (FP6_DedicatedUtility_V1.3.zip) is responsible for the problem
You can see the FP6 Utility Installer Version in FP6 System info.
You must download the FP6_DedicatedUtility_V1.4.zip and install it.
Here is the link to the zip file on se.com:
https://www.se.com/ww/en/download/document/Utility_v1.4/
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