The goal of this article is to explain an issue encountered on Ecostruxure Augmented Operator Advisor during a project builder backup attempt.

This article is applicable to Ecostruxure Augmented Operator Advisor builder

The error message displayed is :


This message may occur when some file names use double-byte characters (Chinese, Japanese or Russian languages).

Double-byte characters may exceed the maximum name length and raise this error message.

Schneider Electric recommends avoiding double-byte characters.

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